tri7bet Privacy Policy

This page describes what we collect when you use tri7bet and how we keep that data protected. We at tri7bet operate an online gaming platform serving users in supported jurisdictions across Indonesia, including Jakarta, Surabaya, Bandung, Medan, and Semarang. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or Indonesian bank transfers, or engage with our slot games, live-dealer tables, and sportsbook, we collect and process personal information according to this policy.

We are committed to transparent data handling. This policy explains what information we gather, how we use it, who may access it, and what rights you hold over your data. We update this policy as our systems evolve; we notify you of material changes via email or in-app announcement.

Our privacy practices are designed to balance your account security, fraud prevention, regulatory compliance, and your right to know how your data is used.

What information we collect on tri7bet

We collect information in three categories: account registration, payment processing, and gameplay activity.

Account registration data

When you register with tri7bet, we require your full name, email address, phone number, and date of birth. We also collect your national ID number (or passport / driver's licence number) and proof of address (utility bill, lease agreement, or bank statement) during identity verification. This information is used to verify your identity, prevent fraud, and comply with anti-money-laundering (AML) regulations.

Payment and transaction data

We record every deposit, withdrawal, and transaction on your tri7bet account. This includes the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, timestamp, and transaction reference. We retain this information for accounting, fraud detection, and regulatory reporting.

Gameplay and activity data

We log your slot spins, live-dealer table participation, and sportsbook activity. This includes game titles, bet amounts, outcomes, and timestamps. We use this data to calculate your account balance, fulfill tournament leaderboards, detect unusual patterns (potential fraud or account compromise), and improve our service.

Device and usage data: We collect your IP address, browser type, device type, and approximate location (city-level, not precise GPS). This helps us detect unauthorized access and ensure our platform functions across different devices.

How we use your information on tri7bet

We use the data we collect for the following purposes:

Account management: We maintain your balance, process deposits and withdrawals, and provide account recovery if you lose access.
Fraud and security: We monitor for unusual activity (e.g. rapid withdrawals, login from new devices) to protect your account and prevent financial crime.
Regulatory compliance: We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations by verifying your identity and reporting to relevant authorities as required by law.
Service improvement: We analyse gameplay patterns, response times, and feature usage to improve tri7bet's performance and user experience.
Customer support: We use your contact information (email, phone) to respond to your inquiries, handle disputes, and provide technical assistance.
Marketing (if permitted): If you opt in, we may send you emails about new games, tournaments, or promotions on tri7bet. You can unsubscribe at any time via your account settings.

We share your information only when necessary and always under contractual confidentiality obligations.

Payment processors

We share your name, phone number, and transaction details with payment providers (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment gateways, and your bank) to process deposits and withdrawals. These providers maintain their own privacy policies; we recommend reviewing them.

Third-party service providers

We use third-party vendors for data storage, email delivery, and fraud detection. These vendors are located in various jurisdictions and may be outside Indonesia. We require them to encrypt your data in transit and at rest, limit access to authorized staff, and comply with data-protection standards.

Legal compliance

We may disclose your information if required by law, court order, or regulatory request. We will notify you of such requests unless legally prohibited from doing so.

tri7bet data-sharing principles

We do not sell your data to third parties for marketing purposes
We share data only where necessary for service delivery, fraud prevention, or legal compliance
All third-party vendors are contractually bound to protect your data
You retain rights to access, correct, or delete your data (see below)

How long we keep your data on tri7bet

We retain your account information (name, email, ID documents) for the duration of your account plus a minimum of 5 years after closure for regulatory and legal compliance. Transaction records are retained for a minimum of 7 years per financial regulations. Gameplay logs are retained for 2 years unless required longer by law. We delete marketing preferences and behavioural data after 2 years of account inactivity.

Your rights regarding data on tri7bet

You have the following rights under data-protection principles and applicable law:

Access: You can request a copy of all personal data we hold about you via your account dashboard or by contacting support.
Correction: You can update your name, email, phone number, or address through your account settings. Contact support for changes to ID or KYC documents.
Deletion: You can request deletion of non-essential data (e.g. marketing preferences, device logs). However, we must retain account and transaction data for legal compliance.
Objection: You can opt out of marketing emails at any time. You cannot opt out of essential data collection (account, payment, fraud detection) without closing your account.
Account closure: You can close your tri7bet account by contacting support. We will delete non-essential data and anonymise your account for record-keeping.

Cookies and tracking on tri7bet

We use cookies to remember your login status, preferences, and session state. These are essential to tri7bet's functionality. We also use analytics cookies to track user behaviour (page views, time spent, features used) to improve our platform. You can disable cookies in your browser, but this may affect tri7bet's usability.

How we protect your data on tri7bet

We employ industry-standard security measures: encryption (SSL/TLS for data in transit, AES-256 for data at rest), firewalls, intrusion detection, and regular security audits. We limit access to personal data to authorized staff on a need-to-know basis. We require staff to sign confidentiality agreements. However, no security is absolute; we cannot guarantee standard security practices against all cyber threats. If we detect a data breach, we will notify affected users and relevant authorities as required by law.

tri7bet Privacy Policy: Summary and Contact

We at tri7bet collect personal data (account registration, payment, gameplay) to operate our platform, verify your identity, prevent fraud, and comply with law. We share data only with payment processors, service vendors, and legal authorities as required. We retain data for regulatory minimum periods (5–7 years for financial records). You hold rights to access, correct, delete, and object to non-essential data use.

We protect your data using encryption, access controls, and regular security reviews. We do not sell your data. We comply with applicable data-protection regulations and notify you of material policy changes.

If you have questions about your data, wish to exercise a privacy right, or suspect a breach, contact our support team via email or live chat through your tri7bet account dashboard. We respond to data-access requests within standard service windows (typically 5–10 business days).